IT AMC DUBAI

MASAKIN TR is a company that offers IT support AMC (Annual Maintenance Contract). Specializing in building custom solutions for various businesses in Dubai. We’re a team of passionate, experienced people who love what we do.

Our goal is to develop long-term relationships with the companies we work with. That starts by listening closely to your needs and working closely together to develop an IT support Dubai. Solution that works for you. Our business model is built on solid relationships with our clients. we believe every client deserves an attentive and personalized approach to their  needs. 

Whether through our IT maintenance contract or by providing you with the latest equipment and software. We’re dedicated to ensuring that your systems run smoothly and efficiently. We do this because we know how significant your IT is to your business. There are few things more frustrating than having an issue with your technology. Even fewer things more important to get right!. So whether it’s a problem with your network or computers, or if you need help with security or disaster recovery plans. MASAKIN TR has covered you.

We’re based in Sharjah, but our team works remotely throughout the UAE and beyond. Our goal is simple: to provide reliable, responsive service to businesses across the region. While always looking for new ways to best improve our services to meet our clients’ needs. We help companies to manage their assets, identify and reduce risk, reduce costs, and improve service. 

What is IT Support AMC (Annual Maintenance Contract) Services Dubai?

An AMC, is a type of service agreement that provides comprehensive coverage and support for a set period of time, usually one year. AMCs are common in the UAE. In addition, they are often used to cover services like Security solutions and IT equipment.

When you sign an AMC, you’re essentially paying for peace of mind. In the event that something goes wrong with your covered service, you can simply call the AMC provider. They will send someone out to take care of the problem. This can save you a lot of time and money in the long run. You won’t have to worry about finding and paying for a separate contractor each time something needs to be fixed.

AMCs typically cover all labor and parts costs associated with repairing or maintaining your covered service. Some providers may also offer additional benefits like priority service or extended hours of operation. It’s crucial to read the fine print of your AMC before signing so that you know exactly what’s included.

If you’re looking for comprehensive coverage and support for your home users or business’s essential services, an AMC is a great option to consider.

What Services are Included in an IT Support AMC (Annual Maintenance Contract) Dubai?

MASAKIN TR Provides following Services in IT Annual Maintenance Contract

  • Regular supervision and checkups of your IT equipments
  • Software updates and patches
  • Unlimited technological assistance
  • Discounts on future services and repairs
Benefits of IT AMC Support Contract?
An AMC, or annual maintenance contract, provides many benefits to businesses in Dubai. By having an AMC in place, businesses can assure that their IT infrastructure is constantly up-to-date and running effortlessly. Additionally, an AMC can provide peace of mind by giving businesses access to 24/7 support from IT experts.
  1. Cost savings- An AMC can help businesses save money on their IT costs. Bundling together all of the necessary services into one affordable package.
  2. Increased uptime- With an AMC in place, businesses can rest assured that their IT infrastructure will be regularly maintained and updated. Leading to increased uptime and fewer interruptions in business operations.
Why Choose MASAKIN TR for IT Annual Maintenance Contract (AMC) Services?

MASAKIN TR is a company offering  IT support AMC Dubai, offering its services to small to large businesses. Our team works hard every day to provide our clients with the best possible services. So that they can focus on running their business without worrying about technology problems. We provide managed services for your  IT AMC Dubai  needs, ranging from simple troubleshooting to IT support contract Dubai plans.

Provide infrastructure support for various technologies such as Windows, Linux Servers and Networking equipment. Our dedicated team who can manage your server infrastructure or help you design a new one from scratch. 

We understand how important technology is for your business. We strive to provide you with the best solutions that fit your needs. Our experts will work closely with you to determine requirements and then design an effective strategy for implementing those solutions.

In our IT annual maintenance contract Dubai, we also offer 24/7 monitoring for all our services. If any issues arise in your network or systems. We can quickly address them before they become more significant problems. Access to expert support: One of the biggest benefits of an AMC is having 24/7 access to IT experts who can help resolve any issues that may arise. This way, businesses can avoid costly downtime and keep their operations running effortlessly.

When you opt for an IT support AMC Dubai, you will receive many benefits. Some of the most important ones include:
  • Reduced downtime
  • Increased productivity 
  • Cost savings on equipment repairs and replacements 
  • Reduced risk of data loss 
  • Enhanced security
Our IT AMC Dubai Covers the Following:
  • Full Support (24 x 7): A Standby engineer for quick response for companies who are working in shifts; even in nights, weekends, and holidays.
  • Installation, configuration and deployment of new hardware and software
  • Hardware repair services (motherboard replacement etc.)
  • Software support for installed software applications (Windows updates, virus protection etc.)
  • Data backup & recovery (hard disk failure, accidental deletion etc.)
  • Email management / Anti-spam / Anti-virus / Firewall configuration / Network setup / DNS Configuration / Remote access / Static IP addressing etc.
  • Working Hours Support: For companies operating in standard office hours i.e. 9:00 am to 7:00 pm.
  • Resident Engineer Support: We offer you services of our Engineer for a fixed number of hours per day to be in your office/factory to solve all your computer hardware/software related issues.