IT AMC

Depending on customer requirements; we offer various standard and custom made “Annual Maintenance Contracts (AMC)”. Few highlights of wide range of services offered under AMC are as follows:

  •  On-site Comprehensive Service & Maintenance Agreement:
  •  Corrective & Preventive Maintenance related to Computer Viruses, Network Viruses & Network Security Policy related to virus infiltration
  •  On-line server Management and monitoring
  •  Corrective & Preventive Maintenance of Desktops, Laptops, Monitors, Printers, etc. computer peripherals
  •  Data Backup Services
  •  Telephone Support to solve minor issues
  •  Special Discount on new supply orders and/or consumables
  •  Special Discount on spare parts
  •  Expert advice on Network setup and workstation/server setup

CHOOSE CUSTOM MADE AMC

 

  • Full Support (24 x 7): A Standby engineer for quick response for companies who are working in shifts; even in nights, weekends, and holidays.
  •  Working Hours Support: For companies operating in standard office hours i.e. 9:00 am to 7:00 pm.
  •  Limited Visits Support: In this option, we cap the maximum number of visits per month or per year for cost cutting in favor of our customers.
  •  We offer you services of our Engineer for a fixed number of hours per day to be in your office/factory to solve all your computer hardware/software related issues.
  • Priority in repairs queue
  •  Special Discounts on Parts/consumables
  •  Service charges covered under AMC; hence no repetitive service charges
  •  Delivery of repaired items to your doorstep